Data protection declaration
ITG GmbH Internationale Spedition + Logistik and its affiliates wish to thank you for visiting our website and expressing interest in our company and services. We’re serious about protecting your personal data and treating it confidentially. We want you to feel comfortable and safe while visiting our website as well as during any communication and contact with us.
We process personal data in accordance with Art. 6 para. 1 lit. b) of the European General Data Protection Regulation (EU-GDPR) for the purpose of performance the existing contractual relationship as well as in the context of business handling and business initiation, in the event of voluntary consent according to Art. 6 para. 1 lit. a) EU-GDPR or to safeguard our legitimate interests pursuant to Art. 6 para. 1 lit. f) EU-GDPR. As the responsible party under Art. 4 para. 7 EU-GDPR, we would also like to inform you with this information on data protection when we store which data and how we use them when you visit our website.
Statutory amendments and changes to our company’s in-house procedures require that this data privacy statement be adjusted occasionally. Therefore, please read the current data privacy statement on our homepage periodically.
Information on the processing of personal data
Personal data is information about a natural person whose identity is known or identifiable, such as that person’s name, address, e-mail address and telephone number. Information which cannot be connected to a natural person is not deemed personal data.
Processing means any operations executed with or without the help of automatic processes, or a series of such operations, in connection with personal data. It includes collecting, recording, organising, arranging, storing, adjusting, altering, reading, retrieving, using, disclosing through transmission, disseminating or otherwise providing, comparing, linking, restricting, deleting or destroying the data.
The use of our website is basically possible without submitting person-related data. As far as person-related data (i.e. name, address or e-mail) are necessary this is on a voluntary basis as far as possible. These data will not be submitted to third parties without your explicit approval.
We point out that data transfer in the internet (for instance in e-mail-communications) can contain security gaps. A consistent protection of data against the access of third parties is impossible.
We disagree explicitly against submitting promotions and information material which has not been asked for to the contact data given in the framework of the disclaimer’s duties. The operator of the page reserves explicitly to take legal action in case of undemanded submittance of promotion material, for instance by spam-mails.
When you establish contact with us via e-mail or an online contact form, we will process the data you communicate (your e-mail address, and possibly your name and telephone number) to answer your inquiries. We will delete the data accumulated in this way after we no longer need it for processing or will limit the data’s processing if we are obligated to retain it by law.
If you visit our website, it is standard procedure for our webservers to store, inter alia, information about the browser and operating system you use, the website from which you are visiting us, the websites you visit during your session, the date of the visit and, for security reasons (such as to recognise attacks on our website), the IP address allocated to you by your internet service provider.
We will use your personal data to technically administer the website, manage customers, and handle inquiries and marketing, but only as needed. Obviously, participation in such measures is voluntary.
Personal data will be transmitted to government institutions and authorities only due to compulsory national statutory regulations. We obligate our employees to confidentiality.
In the following, we inform you about our newsletter as well as the processes for signing up for and the dispatch of the newsletter, how we evaluate its statistical information, and your rights to object to processing of your personal information in this context. By subscribing to our newsletter, you agree to receive the newsletter and to the procedures we describe below. Newsletter content: We send newsletters, e-mails, and other electronic notifications with promotional information (hereinafter referred to as the “newsletter”) only with the consent of the recipients or other legal permission to do so. Insofar as the content of the newsletter is specifically described in the sign-up process, the user’s consent applies to receiving the content described. Apart from that, our newsletters contain information about our services and us. Double opt-in and logging: Signing up for our newsletter takes place by means of what is referred to as a double opt-in process. That is, after you sign up, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that it is impossible for third parties to sign you up under your e-mail address without your permission. Subscriptions to the newsletter are logged in order to prove that the subscription process occurred in accordance with legal requirements. This logging includes storage of the time at which you signed up and confirmed your sign-up, along with your IP address. In addition, changes to the personal information stored with the service provider for newsletter dispatch are logged. Information for signing up: To subscribe to the newsletter, it is sufficient to provide your e-mail address. We ask you to optionally provide a name so that we can address you personally in the newsletter. Dispatch of the newsletter and the associated performance measurement are based on the consent of the recipients pursuant to art. 6 (1) (a) and art. 7 DSGVO in conjunction with section 7 (2) (3) of the Unfair Competition Act (UWG) or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to art. 6 (1) (f) DSGVO in conjunction with section 7 (3) UWG. The logging of the sign-up process is based on our legitimate interests pursuant to art. 6 (1) (f) DSGVO. We are interested in use of a user-friendly and secure newsletter system that serves our business interests, meets the expectations of users, and also allows us to prove that users consented to receipt of the newsletter. Unsubscribing/revocation – You can unsubscribe from our newsletter at any time, that is, revoke your consent to receiving it. The bottom of each newsletter contains a link for unsubscribing from the newsletter. We may store unsubscribed e-mail addresses for up to three years before deleting them based on our legitimate interest in proving that consent was previously given. Processing this personal information is limited to the purpose that it serves as a possible defense against claims against us. An individual deletion request is possible to fulfill at any time, provided that the previous existence of consent is confirmed at the same time.
Newsletter – Sendinblue
Newsletter performance measurement
The newsletters contain a so-called “web beacon,” that is, a pixel-sized file that is retrieved from our server when the newsletter is opened, or, if we use a newsletter dispatch service provider, from the server of this provider. When this web beacon is retrieved, technical information is collected, including information about your browser and system as well as your IP address and the time of the retrieval. This information is used for the improve the service from a technical standpoint based on the technical information or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the time of access. The statistical information collected also includes determinations of whether newsletters are opened, when they are opened, and which links within them are clicked. For technical reasons, such information can be assigned to individual newsletter recipients, but monitoring individual users is not our intention nor the intention of any newsletter dispatch service provider we might use. Rather, we use these evaluations to determine the reading habits of our users and to adapt our content to them or to send different content that corresponds to the interests of our users. It is unfortunately impossible to separately revoke permission for performance measurement; in this case it is necessary to completely unsubscribe from the newsletter.
We use so-called cookies on our site for the recognition of multiple use of our offer by the same users*inside or Internet connection owners*inside. Cookies are small text files that your Internet browser stores on your computer. Cookies do not cause any damage to your computer and do not contain any viruses. They serve only to optimize our internet presence and our offers. These are usually so-called “session cookies”, which are deleted after the end of your visit. In some cases, however, these cookies provide information in order to automatically recognize you. This recognition is based on the IP address stored in the cookies. The information obtained in this way serves to optimise our offers and to make it easier for you to access our website.
Deactivate Google Analytics
As an alternative you can inhibit the storage of cookies by respective adjustments of your browser software. We point out that you may not be able to make use of all functions of this website in this case. You can also inhibit the recording of the data produced by the cookie and used at this website (incl. your IP-address) at Google and the processing of the data by Google by downloading and installing the browser plugin available at this link:
Every time you use the Internet, certain information is automatically transmitted by your Internet browser and stored by us in so-called log files. The log files are stored by us for a short period of time to identify malfunctions and security reasons (e.g. to clarify attempted attacks) and then deleted. Log files, the further storage of which is required for evidence purposes, are excluded from deletion until the respective incident has been finally clarified and can be passed on to investigative authorities in individual cases. Log files are also used for analysis purposes (without or without a complete IP address). In particular, the following information is stored in the log files:
- IP address (Internet Protocol address) of the terminal from which the online platform is accessed.
- Internet address of the website from which the online platform was accessed (so-called origin or referrer URL)
- Name of the service provider used to access the online platform;
- Name of the retrieved files or information
- date and time as well as duration of retrieval
- the amount of data transferred
- Operating system and information on the Internet browser used, including installed add-ons (e.g. for Flash Player)
- http status code (e.g. “Request successful” or “requested file not found
We implement technical and organisational security measures to ensure that your data which we process is protected against manipulation, loss, destruction and unauthorised access. Our security measures are continually improved to keep up with technological advancements.
Among other things, we use SSL encryption on our website for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Under the EU GDPR, you have the following rights towards us regarding the personal data which concerns you:
- Right to information (Art. 15 EU GDPR)
- Right to correction or deletion (Articles 16 and 17 EU GDPR)
- Right to restriction of processing (Art. 18 EU GDPR)
- Right to data portability (Art. 20 EU GDPR)
- Right to object to the processing (Art. 21 EU GDPR)
Your rights as a person can be seen in detail in Chapter III of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council):
Landesamt für Datenschutzaufsicht
Your confidence is important to us. Therefore we would like to stand for you at any time speech and answer concerning the processing of your personal data. If you have questions, which this data security explanation could not answer to you or if you wish further information to certain issues, then feel free to contact us at any time. Herefore please use the communication details specified in the disclaimer.
You can contact our data protection officer also directly via e-mail to „datenschutzbeauftragter(at)itg.de“.
Sources: Datenschutzerklärung von eRecht24, the portal for internet law by lawyer Sören Siebert, Google Analytics Terms, XING Developer.